Sales Policy

Effective Date: January 10, 2025

At KIKIUUMAKEUP, we are committed to providing high-quality makeup products and an excellent shopping experience. Our Sales Policy outlines the terms and conditions regarding your purchase of products from our website. By placing an order with us, you agree to the following terms.

1. Order Processing

  • Once you place an order, it will be processed and shipped as soon as possible. We strive to process all orders within 1-2 business days, excluding weekends and holidays.
  • You will receive an order confirmation email once your order is successfully placed, and a shipping confirmation email once your order has been dispatched.
  • We reserve the right to refuse or cancel any order at our discretion. If we cancel your order for any reason, you will be notified, and a full refund will be issued.

2. Product Availability

  • While we make every effort to keep our product listings up-to-date, the availability of certain products may vary. In the event that an item is out of stock or unavailable, we will notify you promptly and offer a refund or alternative product suggestions.
  • KIKIUUMAKEUP is not liable for any delays or issues related to product availability.

3. Pricing

  • All prices listed on our website are in U.S. dollars (USD), unless otherwise indicated.
  • KIKIUUMAKEUP reserves the right to change product prices at any time without prior notice. Prices are subject to change based on product availability, promotions, and seasonal changes.
  • The price of your order will be confirmed at checkout, and you will be charged the total price (including taxes and shipping fees) that is displayed before you complete your purchase.

4. Payment

  • We accept various forms of payment, including credit/debit cards (Visa, MasterCard, American Express, Discover) and PayPal.
  • Payment must be made in full before your order is processed and shipped.
  • If your payment is declined or there is an issue with your payment method, we will notify you and request an alternative payment method.

5. Sales Tax

  • Sales tax will be added to your order based on the applicable tax rate in your location. The tax amount will be calculated at checkout.
  • For orders shipped to locations outside of Kentucky, applicable sales tax will be based on the destination’s tax rate.

6. Promotions and Discounts

  • From time to time, we may offer promotional discounts, sales, or special offers. All promotions are subject to specific terms and conditions.
  • Discounts cannot be applied to previous orders and cannot be combined with other promotions unless explicitly stated.
  • Promotional offers are valid for a limited time, and we reserve the right to modify or discontinue promotions at any time without notice.

7. Shipping and Delivery

  • We currently offer shipping within the United States. Shipping costs will be calculated at checkout based on your order total, shipping method, and delivery address.
  • We aim to ship all orders within 1-2 business days, but delivery times may vary depending on your location and the shipping carrier.
  • KIKIUUMAKEUP is not responsible for delays caused by the shipping carrier, weather conditions, or other unforeseen circumstances.

8. Returns and Refunds

  • We want you to be happy with your purchase. If you are not satisfied, you can return eligible items within 30 days of receiving your order. Please refer to our Refund and Returns Policy for more details.
  • Refunds will be issued to the original payment method and may take 7-10 business days to process, depending on your payment provider.
  • The customer is responsible for return shipping costs unless the return is due to a defective or incorrect product.

9. Order Cancellations

  • If you wish to cancel your order, please contact us as soon as possible. We will do our best to accommodate cancellations; however, once your order has been shipped, it cannot be canceled.
  • If an order is canceled before shipment, a full refund will be issued.

10. Limitations of Liability

  • KIKIUUMAKEUP is not liable for any damages or losses arising from the use or inability to use our products, including but not limited to indirect, incidental, special, or consequential damages.
  • We are not responsible for any issues arising from incorrect shipping information provided by the customer or for lost or delayed packages.

11. Contact Us

If you have any questions or concerns about our sales policy or need assistance with an order, please reach out to our customer service team:

KIKIUUMAKEUP
Email: info@kikiuumakeup.com
Phone: 502-829-9188
Address: 784 Karen Lane, Waddy, Kentucky, United States
Website: https://kikiuumakeup.com

Thank you for choosing KIKIUUMAKEUP! We are committed to providing you with top-quality makeup products and an exceptional customer experience.