Shipping Policy

Effective Date: January 10, 2025

At KIKIUUMAKEUP, we strive to provide a seamless shopping experience, which includes fast and reliable shipping. Below is our shipping policy outlining the details of how we handle your order shipment.

1. Shipping Locations

We currently offer shipping within the United States. Shipping to international locations may become available in the future, and we will notify customers of any changes to our shipping policies.

2. Processing Time

  • All orders are typically processed within 1-2 business days (Monday through Friday, excluding weekends and holidays).
  • Once your order is processed, you will receive a shipping confirmation email with tracking information.
  • Please note that during peak seasons (such as holidays), processing times may be slightly longer.

3. Shipping Methods and Delivery Times

We offer several shipping methods to suit your needs:

  • Standard Shipping: Typically takes 5-7 business days for delivery.
  • Expedited Shipping: Delivery within 2-3 business days.
  • Overnight Shipping: Guaranteed next-day delivery if placed before the daily cutoff time (typically 12 PM ET).

Delivery times may vary depending on your location and the shipping carrier. Please note that these are estimates and are not guaranteed, especially during busy times.

4. Shipping Costs

  • Shipping costs will be calculated at checkout based on the shipping method you choose and the destination address.
  • We occasionally offer free shipping promotions. Please refer to the checkout page or our website for any active free shipping offers.
  • For any questions about shipping fees, please contact our customer service team at info@kikiuumakeup.com.

5. Order Tracking

Once your order has been shipped, we will provide a tracking number via email. You can use this tracking number to check the status of your delivery. If you have any issues with tracking or delivery, please reach out to our customer service team for assistance.

6. Shipping Delays

While we make every effort to ensure timely delivery, there are factors that may cause delays outside of our control. These may include:

  • Weather conditions
  • Carrier delays
  • High order volumes during sales or holiday seasons

We will notify you of any known delays, and we appreciate your understanding.

7. Shipping Restrictions

  • We do not currently ship to P.O. Boxes or military addresses (APO/FPO).
  • Some remote locations may have limited shipping options or extended delivery times.

8. Incorrect Shipping Information

Please ensure that the shipping address you provide is complete and accurate. KIKIUUMAKEUP is not responsible for orders delayed or misdirected due to incorrect or incomplete addresses provided by the customer. If you notice an error with your address, please contact us immediately to correct it before the shipment is processed.

9. Lost or Damaged Shipments

  • Lost Packages: If your package is lost during transit, please contact us at info@kikiuumakeup.com with your order details, and we will assist in resolving the issue.
  • Damaged Packages: If your order arrives damaged, please notify us within 7 days of receiving the package. We will work with you to arrange a return or replacement.

10. Contact Us

If you have any questions or need assistance with shipping, please reach out to us:

KIKIUUMAKEUP
Email: info@kikiuumakeup.com
Phone: 502-829-9188
Address: 784 Karen Lane, Waddy, Kentucky, United States
Website: https://kikiuumakeup.com

We appreciate your business and look forward to serving you! Thank you for choosing KIKIUUMAKEUP for all your makeup needs.